A New Framework for Success

This lens focused on the people who make up the organization; the ways in which they interact; the confidence with which they do their work; and structures in place to help them continue to be valuable and grow within the organization.

The philosophy, thinking, and decisions about why the organization exists; what it does; and who it will serve to succeed. These “strategic” decisions drive every other organizational activity: planning; goals/objectives-setting activities, processes, and practices alignment; and marketing & communications activities.

The day-to-day procedures, practices, and infrastructure that keep an organization operating in support of its strategy. The daily business activities and work being delivered to meet the named objectives of the organization outside of planning/thinking (strategy) and decision-making (governance).

The decision-making infrastructure of an organization. This includes any councils, working groups, boards, or persons-in-authority, as well as the documents, memos, and policies that outline who and how decisions are/will be made.

The tangible tools, hardware, and/or software with which people in the organization interact, enabling teams and individuals to accomplish operational, strategic, or governance duties/tasks/responsibilities, etc.